Easy, undemanding place to work. Executors but not strategic. Weak top leadership. - Anonymous EVERSANA INTOUCH Employee Review

Faruk Capan is a smart, nice individual who loves cool technology but tends to not be an especially strong leader. The Executive VP tier directly below him is generally weak, oddly dysfunctional, and bickers amongst themselves for power. Tech leaders think it's a software company. Account leaders think it's a sales company. And because it has built its business model on digital execution in the highly controlled pharma industry, our account teams tend to lack marketing ability. There are pockets of talent. But the company is highly siloed and functions in completely different ways depending on the account alignments and individual management styles. Intouch has tried to solve this by implementing highly detailed processes that attempt to bring unity by controlling each step of work in a linear path. But documents don't change a culture, and at Intouch the culture is still very piecemeal.