5.0
Sep 13, 2011
Former employee
Recommend
CEO approval
Business Outlook
Pros
-Flexibility for the work hours. -Job Rotation- agents are shifted to other sub projects so that they get chance to learn other process. -Regular Pay (even during the recession EXL was a regular payer they never delayed to cut the salary of the their employees. -Recognition. -Cash Benefits. -Facilities. -Regular feedback. -Human touch.
Cons
-under pay to the new talents. -cab facility absent. -some times the information to be sent to the higher authority get complex.