Horrible Company - Anonymous employee EXL Service Employee Review

1.0
Aug 30, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only Pro that I can remotely associate with this company is a steady paycheck and sometimes that is questionable

Cons

They take great companies and turn them into a miserable place to work High attrition rates Horrible management worried more about making themselves look good than managing effectively and gaining the respect of those they manage Jobs being lost to oversees workers or workers brought here on visa's Layer upon layer of bureaucracy Increased workload Poor work life balance Poor overall work culture

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5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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