ONE WORD--- PATHETIC - Senior Business Analyst EXL Service Employee Review

1.0
Mar 28, 2017
Recommend
CEO approval
Business Outlook

Pros

The company has no gud except lending out high package to lateral hires. Other than that, the moment you step in to exl, nothing us good here. Its been 3 months since I left the organization. and havent received the experience letter. reason the company's policies are so pthetic that you have to literally beg them to give away your letter which is your basic right. I stayed here for 8 months. The reason of leaving the organization was the poor quality of work and management. other than that salry is gud. you have to follow up so much with everyone for even a small thing. worst experience.

Cons

good salary to experienced hires

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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