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      EXL Service

      Engaged Employer

      EXL Service reviews

      Flexible place to work - Senior Manager EXL Service Employee Review

      3.0
      Apr 6, 2017
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, Age group of peers, Location- centrally located, employability for all age groups and salary brackets, provides diverse industry exposure

      Cons

      Business Model of it being an Outsourced partner, lack of communication from leadership, lack of Vision, gaps in policies, less scope for individual development and growth

      Explore other reviews about EXL Service

      5.0
      Apr 8, 2026
      Consultant ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good experience with big clients

      Cons

      Hikes arent that great !

      2.0
      Jul 10, 2026
      Rn case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paycheck clears, that’s about it.

      Cons

      Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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