Proceed with caution - Anonymous employee EXL Service Employee Review

2.0
May 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is very relaxed, but not everyone has this luxury. Many of us are forced to compensate for those that take advantage.

Cons

The benefits are not great. Many people who married tend to use their S/O's benefits. Diversity is non-existent. Management is filled with Indian makes and very examples of any other type of nationality. People do not believe in sticking to deadlines here, not even when senior management demands a deliverable! There are meetings for everything.

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5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Top company for the growing engineer

Cons

Easy to be missed if you don’t push

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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