Group leader - Group Leader EXL Service Employee Review

4.0
Nov 30, 2017
Recommend
CEO approval
Business Outlook

Pros

ExL is employee centric company. This is the only company which cares a lot for employment satisfaction. I got married so resigned from EXL else I would love to work with EXL. I worked in EXL for 4 years as it was my first job. It was good learning experience with colleagues and management.

Cons

There is nothing to share in this part as I was fully satisfied.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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