System Engineer - Anonymous employee EXL Service Employee Review

1.0
Feb 7, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

learn a little of everything

Cons

complete IT structure is broken expected to maintain a system that you have no control over & the team that does control it wont respond to any communication about maintaining it every team is extremely slow to respond to any communication and when they do its with incomplete information for the request

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5.0
Apr 8, 2026
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CEO approval
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Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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