If you're not kissing a... - Customer Service Representative EXL Service Employee Review

2.0
May 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Meet some really amazing people! Benefits are great, if you pick the right plan. They separate your Sick days from your PTO.

Cons

This place is so "clicked-up" it's ridiculous. From managers to the people working in HR. If you're not kissing their a... you won't last long. They will fire good, hard working employees over those hardly doing any work simply because they're opening their a... cheeks and kissing enthusiastically.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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