Good - Anonymous employee EXL Service Employee Review

3.0
May 22, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1) I had a great team culture with a very supportive and encouraging manager. 2) There are some teams which offer good work. I got to work on some good advanced analytics projects.

Cons

1) it is difficult to change teams or work across different industries. 2) In most teams, the work is repetitive or automated. For an entry level employee, he/she may not get the opportunity to learn new things.

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5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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