Best company ever...go & learn - CSA EXL Service Employee Review

5.0
May 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Management, work flexibility, you will be heard, training program, cabs facility & concerned HR team

Cons

Go & find out. they pay less however incentive are there, so you will get better .. if base is 20k , you will get at least 26+.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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