EXL - Lead Assistant Manager EXL Service Employee Review

4.0
Oct 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Its a job I have had for almost 8 years

Cons

not secure, management does not care about employees

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EXL Service Response
7y
Thank you for your feedback. Based on your feedback, you have spent 8 years in the company and it looks like some recent turn of events have made you feel this way. The business we are in requires us to change and update skill sets constantly. Our employees are our biggest strengths and we endeavor to improve their experience in the organization I recommend you reach out to your line HR and manager to identify training opportunities. Wishing you a long lasting career at EXL.

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5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

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Cons

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2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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