Terrible company - Associate EXL Service Employee Review

1.0
Feb 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Got to travel for some projects

Cons

This is an indian company so culturally they are very different to american companies...or western companies. They undercut all other companies when they want to get a project and then they will nickel and dime you every step of the way in terms of paying back work expenses. Took me 4 months to get paid back for travel expenses.

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5.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good company on good path

Cons

Nothing at all that I can think of

1
1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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