Analytics- Terrible processes and people management - Engagement Manager EXL Service Employee Review

1.0
May 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Good work if you get staffed right, based on luck

Cons

Lack of proper processes or structure No personal or career development in place, which is terrible for a consulting org Horrible leadership, very few people to look up to Random appraisal process, biding time is the best strategy Was there an HR dept? No diversity, barely any US citizens, mostly Indians with a sprinkling of Chinese people at the lower levels

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5.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good company on good path

Cons

Nothing at all that I can think of

1
1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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