Could be Market Leaders if they knew how to leverage Talent - Manager - Client Operations EXL Service Employee Review

2.0
Jun 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Stable, Cash Rich, Good Talent Pool. A place where you can spend years of service and not feel complacent

Cons

Top Heavy, Bureaucratic, Single track minded. Strategy is governed by Executives with minimal or no involvement of SMEs

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

See reviews by: Helpful|Rating|Date|All