A Good Company, but... - Data Management Professional EXL Service Employee Review

4.0
Apr 1, 2020
Recommend
CEO approval
Business Outlook

Pros

The company is primarily comprised of smaller companies which were gained by acquisition

Cons

The company touts the fact it is an American company, because there is a large footprint here in the US. Make no mistake, the Indian roots of the company are pervasive in everything they do, and if you are not Indian, do not believe there is opportunity for advancement

Explore other reviews about EXL Service

5.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good company on good path

Cons

Nothing at all that I can think of

1
1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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