How do you give zero stars? - Solutions Consultant EXL Service Employee Review

1.0
Nov 17, 2021
Recommend
CEO approval
Business Outlook

Pros

There are no pros to speak of.

Cons

Absolutely terrible experience. No formal training, no support, no outreach to onboard new employees. Meetings are contentious, your feedback is not valued or wanted, and finger-pointing is the name of the game. They are trying to grow, but have no idea how. You are setup to fail from day one. You are assigned a number and treated as simply a cog in the wheel. Benefits are stingy, for example FSA only, no HSA option. No ESPP, and they used COVID as an excuse to limit the bonus payout despite meeting goals. Would not recommend to anyone with talent and options.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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