Good Company to work with - Quality Analyst EXL Service Employee Review

4.0
Jan 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Good company overall. Salary was given timely. Benefits are ok.

Cons

Phones are not allowed upon entry of the company floor (not the production floor) except executive management. Yes, it's not allowed even in the pantry. My position got swamped with unrealistic workload towards the end of my stay. Could've added additional manpower to complete the tasks effectively but didn't.

Explore other reviews about EXL Service

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Top company for the growing engineer

Cons

Easy to be missed if you don’t push

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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