Q: What are the top reviewed jobs at EXL Service?

Business Analyst (551) , Assistant Manager (507) , Consultant (374) , Lead Assistant Manager (335) , Manager (281) , Senior Consultant (254) , Senior Associate (231) , Associate (228) , Senior Business Analyst (197) , Senior Executive (188) , Executive (164) , Senior Manager (164) , Project Manager (146) , Analyst (124) , Customer Service Representative (117)

Question 1

Is EXL Service a good company to work for?

Accepted Answer

EXL Service has an overall rating of 3.4 out of 5, based on over 8,418 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at EXL Service to a friend and 60% have a positive outlook for the business. The best reviews about EXL Service have been left by employees working as Analytics Consultant, Lead Assistant Manager and Senior Manager.

Question 2

Does EXL Service pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, EXL Service employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at EXL Service. This rating has decreased by 1% over the last 12 months.

Question 3

How satisfied are employees working at EXL Service?

Accepted Answer

60% of EXL Service employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated EXL Service 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

Question 4

What are the top reviewed jobs at EXL Service?

Accepted Answer

Business Analyst (551), Assistant Manager (507), Consultant (374), Lead Assistant Manager (335), Manager (281), Senior Consultant (254), Senior Associate (231), Associate (228), Senior Business Analyst (197), Senior Executive (188), Executive (164), Senior Manager (164), Project Manager (146), Analyst (124), Customer Service Representative (117)

Question 5

What are the pros of working at EXL Service according to real employee reviews?

Accepted Answer

"Work Life balance is good but also depends on the team and the client that you are working with" ((in 926 reviews)); "Work culture is good and nobody disturbs you if you deliver your work on time." ((in 269 reviews)); "Good people and a good" ((in 191 reviews)); "Work environment good and nice" ((in 176 reviews)); "Everything is good and job security is good" ((in 147 reviews))

Question 6

What are the cons of working at EXL Service according to real employee reviews?

Accepted Answer

"Salary is very low apart from the process of rbs plus cab service should be for both sides." ((in 631 reviews)); "Poor management and lack of project coordination." ((in 358 reviews)); "Low pay for skills required and work can be mundane" ((in 194 reviews)); "Low Compensation and Salary which can be demotivating" ((in 92 reviews)); "Too much office politics that growth becomes selective" ((in 44 reviews))

Question 7

What are employees saying about EXL Service layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about EXL Service layoffs and their outlook for job security at EXL Service in 2026.

Question 8

What are the top reviewed EXL Service locations?

Accepted Answer

New York, Jersey City, Hartford, Denver, Tampa, Houston, Los Angeles, Jacksonville, Chicago, Chico, Pittsburgh, Dallas, Overland Park, Boston, Phoenix, Sacramento, Lambertville, Richmond, Chandler, San Diego, San Francisco, Philadelphia, Columbia, Atlanta, Newark, Kansas City, Lees Summit, Albany, Charlotte, Raleigh

EXL Service

Good company depending on which account - Customer Service Associate EXL Service Employee Review

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