One of the worst companies I’ve ever worked for - Associate EXL Service Employee Review

1.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

None, even if you did have one good manager here I find they were too good for this company.

Cons

Toxic work environment, management lacks accountability for how employees perform, micromanagement. Lack of growth and assistance for employees. No work life balance , employees tend to burn out and underperform and management doesn’t care . I actually find the positive reviews questionable. This is also not a review left out of spite but disbelief that they have been comfortable operating this way for this long. But this company used to be Overland Solutions until it was acquired by EXL so that should tell you everything you need to know. Like I said before I question the authenticity of the positive reviews.

Explore other reviews about EXL Service

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Top company for the growing engineer

Cons

Easy to be missed if you don’t push

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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