EXL - Master Premium Auditor EXL Service Employee Review

3.0
Nov 12, 2023
Recommend
CEO approval
Business Outlook

Pros

If you like to work long hours for a very demanding company this is the company for you!

Cons

Long hours. Demanding requirements under constrained working conditions. The Security Dept. often blocks your letters from going out to the insured asking for required documentation needed to complete premium audits. Also, unrealistic results are demanded to achieve numerical goals even when insureds fail to cooperate in sending the requested documents to the company through their portal.

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5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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