bad - Anonymous employee EXL Service Employee Review

1.0
Mar 27, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1: if clients allow, we can work remotely. 2: Visa sponsor

Cons

1: Compensation below industry standards: The salary offered is lower than the average level; Even though my performance was good, the bonus rate did not reach the percentage mentioned in the offer. 2: Ineffective management practices: The company lacks a supportive management structure. Feedback from senior management is neither helpful nor respectful, and there are no semi-annual one-on-one discussions. Moreover, upper management shows a lack of interest in the career development and learning opportunities for employees in US. 3: Termination without severance: Job security is bad. Employees are laid off without any severance package, indicating a lack of financial support during transitions. 4: Unproductive use of notice period: During the notice period, also referred to as bench days, employees are required to engage in compliance training activities that do not contribute to their professional growth or the company's needs, suggesting inefficient use of resources and time. Also, bench start date was not notified in time.

Explore other reviews about EXL Service

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Top company for the growing engineer

Cons

Easy to be missed if you don’t push

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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