It's good and satisfying environment but as per increment it's very slow. - Senior Associate EXL Service Employee Review

5.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Good environment, co-operative work style, easy to understand process,

Cons

As slow in increment, No automatic updation in rank as you spend time and in last there logistics and mediclaim facility is not good as per corporate level that all

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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