Client Centric Company - Lead Assistant Manager EXL Service Employee Review

3.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Minimal interference by EXL in your work You are golden if you get a good client I think the job is more or less secure

Cons

Client is god, no employee benefits You are literally labour and they sell labour. Do not have anything of their own apart from man power

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck clears, that’s about it.

Cons

Started off with supportive leadership, teamwork and opportunities to grow. At the start of this year, entire department went toxic. Leadership stopped communicating, people getting fired, threats that you would get fired, being told that they are “reducing workforce” in august, creating ridiculous metrics that were impossible to meet due to their own bad technology. Coworkers started getting mental and physical health issues trying to keep their jobs, and many are trying to leave. I have never seen such a toxic workplace in my 30 years of employment in this industry.

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