Great experience for self-starters, but leadership gaps and internal politics can limit growth - SAVP EXL Service Employee Review

3.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunities to work on large-scale, complex data transformation initiatives, especially in insurance and healthcare Exposure to global teams and diverse clients; great for building domain depth and technical versatility Some really smart, capable colleagues who are generous with their knowledge Flexibility to work remotely and relative autonomy in how you execute your role If you’re proactive, you can carve out your own path and influence outcomes

Cons

Leadership changes and shifting priorities can create instability and misalignment across teams Internal politics and favoritism sometimes outweigh performance and merit in advancement opportunities Lack of clear career development or succession planning for senior individual contributors Communication from leadership is often reactive rather than strategic Sales-driven culture doesn’t always align with long-term value creation or technical excellence

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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