Laid off because of poor performance by sales team - Sr. Data management EXL Service Employee Review

4.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Consulting firm with a bench to help in between contracts. When on the bench, you are still a full-time paid employee with benefits. Good support system from the administrative staff.

Cons

Expectations for continuous certifications, which is fine, but not possible to learn and gain new certifications when working 50 hours a week on a client contract. Automatic layoff if you are not placed on a contract within 60 days - no consideration for length of service, qualifications, client satisfaction.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

See reviews by: Helpful|Rating|Date|All