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Early Warning Services

Engaged Employer

Fraud Department - Second Level Support - Fraud Analyst Early Warning Services Employee Review

1.0
Apr 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Free coffee Good people in the trenches

Cons

-100% political. -Not an actual fraud Operations department or even a fraud department for that matter. -No lexisnexus or real anti fraud software. -Bloated risk engine that isnt user friendly and non-trained "analysts" have access to change the risk engine rules. -Told "analysts" they would be trained to be Certified Fraud Examiners but never followed through. -OFAC detection is a joke. -"Analysts" are told to tell customers that they aren't eligible if there's a technical issue with the Zelle app itself or if there's a "fraud" concern. -You are not allowed to identify yourself as the fraud department because it's not PC and management thinks they're sneaky.

Explore other reviews about Early Warning Services

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Really solid company. Good high level leadership and the best culture ive seen. Runs like a start up so lots of opportunity for impact. Growth is everywhere and theyre supportive of continuing ed. Culture varies by LOB. I work in Paze and cannot speak to Zelle or Certos.

Cons

This is silly but I cannot stand the work laptops. Small little windows machines.

1.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers, interesting problem space if you like finance and big data. In-office requirements but many show up after 10 or leave before 3.

Cons

Around the time of my exit, two people in leadership were fired. In my professional career I've never witnessed a firing that felt more like a humiliation ritual. They were paraded around the office and through all-hands meetings to aid transition (presumably for a new VP installing their replacement of choice), with my direct leads acting incredibly two-faced. Wishing condolences to the faces of the newly departed, but celebrating behind closed doors. Really gross. This behavior would at least make sense if it were in service of a good technical vision, but in my ten years of experience I have truly never seen worse development standards. Rampant ego and inertia. Getting engineers to even use Git is like pulling teeth. Want to install Python 3.10.x instead of Python 3.11.x? Have fun waiting 2 months for approval. And the communication from the executive level is nausea-inducing. Rarely we hear anything that strikes at the core of these issues. Rather it is vapid platitude after platitude. And insistence on the adoption of core values that feel like a Temu version of Amazon LPs.

6
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