2.0
Feb 20, 2020
Former employee, more than 1 year
Tempe, AZ
Recommend
CEO approval
Business Outlook
Pros
$23-25 an hour, schedule variety of options
Cons
No one in the consumer support area for Zelle has any actual IT knowledge but are billed as support technicians; job is presented as fraud review but no independent review occurs, it is simply guiding Zelle app users through what is an application for approval to transact; management changed three times in less than a year (departmental managers), leaving a divided staff in terms of management styles, goals, and employee reward systems.