11y
Thank you for your feedback. As you know, one of our core values is communication and we truly value open, respectful communication. Our purpose is to provide opportunity and enrichment through work. I do feel bad that you are not experiencing this at Eastridge Workforce Solutions, especially after 6 years. With specific feedback, we can always do better.
I would like to address some of the comments in your review. Regarding revenue, we are proud to be #1 for 9 years straight in San Diego according to the San Diego Business Journal, and we are once again a top 100 staffing firm according to Staffing Industry Analysts. We also expect to hit record revenue in 2015. Regarding your comment on our company doing things on the cheap, again, we can always do more. But, we are proud of the significant financial investments we have made in our rebrand (including a new website, office signage, business cards, marketing material, and more), new VoIP communication system, new applicant tracking system, new Vendor Management System, and more. We are also proud that in the last year we hosted our first annual all-employee conference for 250 employees, are hosting our first annual company-wide sales conference in March, planning our second annual all-employee conference in December, added an additional paid holiday, doubled our referral bonus, and on the day your review was posted, announced a significant enhancement to our 401(k) program. We are also proud to have launched a company-wide incentive program and based on the final results, we will either be rewarding an employee $25,000 or perhaps (likely) a brand new TESLA. Also, you mention this is not a place for someone looking for a long term career. Perhaps we could have done a better job of communicating those who have been promoted in the last year. Here is a small sample of internal promotions in the last year – Operations Manager in Cerritos, Operations Supervisor in Anaheim, Operations Manager for Safety and Workers’ Comp, Branch Manager in Mira Mesa, Director of Operations in Mission Valley, Marketing Manager, and our CAO for Workforce Recruitment.
With a Glassdoor rating of 4.9 out of 5, your review certainly indicates a disconnect and we truly want to help. You have an open invitation to speak with your manager, our HR/Legal department, President, or CEO so we can discuss how we can help meet your expectations or otherwise provide you with opportunity and enrichment.
-Seth Stein, President, Workforce Recruitment