An entertaining diversion, but not viable for the long term. - Sales Associate (Housewares) Eataly Employee Review

3.0
Sep 27, 2016
Recommend
CEO approval
Business Outlook

Pros

-Depending on your department, good team culture -Good staff discount throughout store and restaurants -Lively atmosphere -Potential for increasing responsibility -Good staff classes -Free staff breakfast on Friday morning -If you're interested in Italian food and culture, you've got plenty of resources

Cons

-Incredibly high employee turnover -Management is incredibly disorganized, good luck if you have a question -Random schedule changes means you can't make plans in advance -The crowds get ridiculous -Testy customers -Depending on how scheduling works out, you can end up working for ten days straight

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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