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      EchoStar

      Engaged Employer

      EchoStar reviews

      Can’t really give a star rating with conflicting feelings - Senior Activation Specialist EchoStar Employee Review

      2.0
      Sep 22, 2025
      Senior activation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I actually worked remote during my year there. Company provided equipment and proper training of use of the equipment and software. Pay, benefits, and incentives were excellent. While I was hired on as a Boost Infinite customer support associate, I ended as a senior activation specialist. With two other titles in-between. Each new leader was adaptable and very helpful. Honestly first job I truly enjoyed.

      Cons

      Having been let go in March 2024. When I received my separation letter from Dish, it specifically emphasized that I could reach out to someone from the company and that I would either be considered for rehire, given an opportunity, or at the very least, have a conversation with a recruiter. Despite my efforts, I have yet to receive that opportunity. I have reached out via the chat box on the Echo stars Career website and was given this email. This is a a total of three times I’ve sent a message. While I did receive one automated reply, I promptly responded to it and have not received any further communication.

      avatar
      EchoStar Response
      9mo
      Thank you for taking the time to share your positive experience as a former employee. We are genuinely pleased to hear that you found the pay, benefits, and incentives excellent, and that you enjoyed your time working remotely with the company-provided equipment and training. It’s also wonderful to know that you felt your leaders were adaptable and helpful as you advanced from a customer support associate to a senior activation specialist. We are committed to maintaining a positive experience for all employees, past and present. Given the nature of your concern, we would truly love the opportunity to better understand your situation. Please reach out directly to peopleoperations@dish.com so that we can have your experience addressed personally by our dedicated People Operations team.

      Explore other reviews about EchoStar

      5.0
      May 30, 2026
      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of opportunity to move around to different departments and try new things.

      Cons

      Not very flexible work life balance

      avatar
      EchoStar Response
      1mo
      It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
      4.0
      Jul 2, 2026
      Advanced tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great perks, overtime available at times, great co workers and love helping customers

      Cons

      Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

      avatar
      EchoStar Response
      21h
      It is incredibly heartening to know that you enjoy working with your colleagues and find true fulfillment in assisting our customers. We are also glad that our employee perks and overtime opportunities have been a positive aspect of your time with us. At the same time, we hear your concerns loud and clear regarding the intense pressure surrounding promotional metrics and the difficulties of managing complex customer service tickets under strict time constraints. Our goal is to provide a supportive environment where our frontline teams feel thoroughly appreciated and properly equipped, rather than overwhelmed. Your honest perspective regarding how metrics are communicated during team meetings gives us a clear area to focus on as we continuously strive to refine our workplace culture and operational balance. We genuinely appreciate you sharing your experience to help us grow into a better company.
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