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      EchoStar

      Engaged Employer

      EchoStar reviews

      Employees are overworked and underpaid - Engineer II EchoStar Employee Review

      2.0
      Mar 3, 2012
      Engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of cool technology, opportunities to learn.

      Cons

      Salaries and benefits are below average, in some cases significantly. Top level management treat employees very poorly. Mid level management tries harder but is only allowed to do so much. Micro management is out of control at all levels. Highly skilled and professional employees aren't trusted to do their job or make judgement calls. Projects are dictated from above without utilizing the skills of the employees to determine if a project is viable or reasonable time frames to achieve them. Employees are told that they should be grateful to be overworked and underpaid, as it's some kind of special privilage to work for the company.

      Explore other reviews about EchoStar

      5.0
      May 30, 2026
      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of opportunity to move around to different departments and try new things.

      Cons

      Not very flexible work life balance

      avatar
      EchoStar Response
      1mo
      It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
      4.0
      Jul 2, 2026
      Advanced tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great perks, overtime available at times, great co workers and love helping customers

      Cons

      Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

      avatar
      EchoStar Response
      2d
      It is incredibly heartening to know that you enjoy working with your colleagues and find true fulfillment in assisting our customers. We are also glad that our employee perks and overtime opportunities have been a positive aspect of your time with us. At the same time, we hear your concerns loud and clear regarding the intense pressure surrounding promotional metrics and the difficulties of managing complex customer service tickets under strict time constraints. Our goal is to provide a supportive environment where our frontline teams feel thoroughly appreciated and properly equipped, rather than overwhelmed. Your honest perspective regarding how metrics are communicated during team meetings gives us a clear area to focus on as we continuously strive to refine our workplace culture and operational balance. We genuinely appreciate you sharing your experience to help us grow into a better company.
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