Pros
My manager and team were great. I was able to learn able new skills, and assist them throughout our greater team.
Cons
Unfortunately we were part of the group that was part of the group that was sold as part of a merger event. Company communication is lacking. The installed messenger that is used throughout the company is Microsoft office communicator. The logging and chat history is turned off by the IT administrators. This makes it difficult in case the message that you need to refer to was in a window you accidentally closed. Software releases are deployed without regard for support staff being available after it was released. Projects and talent was treated with a lack of proper respect. Several key employees that are critical for team success left the company due to not listening to employee suggestions. As far as team IT infrastructure we were several years behind the curve from other companies I have worked for.