Great job to learn more about your field, but a poor place to have your career. - Associate Engineer EchoStar Employee Review

2.0
Aug 4, 2012
Recommend
CEO approval
Business Outlook

Pros

A lot of exposure to many different types of equipment and system configurations. Opportunities to lead RF projects. Employees are generally good people to work with. Will get a lot of hands-on experience on all related RF systems. Will have the opportunity to work with networking, servers, and remote monitoring and control systems engineering.

Cons

Benefits are overall bad and minimal. The 401k is not great either. Standards of operations are lacking for the ESO department. Training is minimal and unorganized. Communication is terrible within the department and between departments. Management refuses to enforce the standards they create and has led to rogue employees and intermediate supervisors. A mountain of paperwork and review process is required before any maintenance can occur. Opportunity for advancement is very minimal. In-fighting between supervisors is performed in the presence of employees on a regular basis. Documentation of systems and projects are often lacking. Change shifts far too often. Office politics are always at work. Generally disgruntled employees and supervisors. Overall, not a good place to have a career. Pay is well below the field average.

Explore other reviews about EchoStar

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of opportunity to move around to different departments and try new things.

Cons

Not very flexible work life balance

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EchoStar Response
1mo
It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great perks, overtime available at times, great co workers and love helping customers

Cons

Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

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EchoStar Response
2d
It is incredibly heartening to know that you enjoy working with your colleagues and find true fulfillment in assisting our customers. We are also glad that our employee perks and overtime opportunities have been a positive aspect of your time with us. At the same time, we hear your concerns loud and clear regarding the intense pressure surrounding promotional metrics and the difficulties of managing complex customer service tickets under strict time constraints. Our goal is to provide a supportive environment where our frontline teams feel thoroughly appreciated and properly equipped, rather than overwhelmed. Your honest perspective regarding how metrics are communicated during team meetings gives us a clear area to focus on as we continuously strive to refine our workplace culture and operational balance. We genuinely appreciate you sharing your experience to help us grow into a better company.
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