No appreciation, no empowerment. - Supply Chain EchoStar Employee Review

1.0
Sep 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Free basic TV is about all I could say.

Cons

- As a supply chain individual, Buyers, Commodity Managers, and Materials Managers have NO Signing Authority. Even the Directors have limited signing authority. Charlie in his Micro Management mentality does not trust any of his employess to make the right decisions. He requires any purchase over $5K to be signed by a VP or above. - There are no such things as snow days. Risk your life, and get your butt to work. Better be on time or HR will be dragging your butt up to your VP to explain why you are late; 9:00 am means 9:00 am. "Your papers please...." - You are expected to put in a minimum of 45 hours per week. It is unwritten, but "encouraged". - Health Benefits are the worse compared to other companies. - Pay is below average - Fear and intimidation are the working conditions. - Turn over is extremely high in Supply Chain, even during a recssion. What clue does that give someone.... - Avoid working at Echostar. Might be a good stopping point as you seek employment elsewhere.

Explore other reviews about EchoStar

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of opportunity to move around to different departments and try new things.

Cons

Not very flexible work life balance

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EchoStar Response
1mo
It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great perks, overtime available at times, great co workers and love helping customers

Cons

Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

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EchoStar Response
9h
It is incredibly heartening to know that you enjoy working with your colleagues and find true fulfillment in assisting our customers. We are also glad that our employee perks and overtime opportunities have been a positive aspect of your time with us. At the same time, we hear your concerns loud and clear regarding the intense pressure surrounding promotional metrics and the difficulties of managing complex customer service tickets under strict time constraints. Our goal is to provide a supportive environment where our frontline teams feel thoroughly appreciated and properly equipped, rather than overwhelmed. Your honest perspective regarding how metrics are communicated during team meetings gives us a clear area to focus on as we continuously strive to refine our workplace culture and operational balance. We genuinely appreciate you sharing your experience to help us grow into a better company.
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