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      EchoStar

      Engaged Employer

      EchoStar reviews

      Hope you love your work and are prepared to be underappreciated. - Engineer I EchoStar Employee Review

      3.0
      Jun 13, 2011
      Engineer i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always plenty to do. Lots of hands on opportunity. Flexible hours. Discount on Dish network. Tuition assistance for university studies.

      Cons

      Micro-(mis)management by VP and director level. Lack of proper test equipment. Bogus reward system (monthly parking space or a pair of movie tickets) if you get recognized at all. Poor and costly healthcare benefits. Technical positions pay based on cost of living in Cheyenne, Wy. No training available except contracted out e-learning for office oriented tasks. Company can't get quality help because they won't give a decent wage and can't get any help because they still try to be picky.

      Explore other reviews about EchoStar

      5.0
      May 30, 2026
      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of opportunity to move around to different departments and try new things.

      Cons

      Not very flexible work life balance

      avatar
      EchoStar Response
      1mo
      It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
      4.0
      Jul 2, 2026
      Advanced tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great perks, overtime available at times, great co workers and love helping customers

      Cons

      Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

      avatar
      EchoStar Response
      22h
      It is incredibly heartening to know that you enjoy working with your colleagues and find true fulfillment in assisting our customers. We are also glad that our employee perks and overtime opportunities have been a positive aspect of your time with us. At the same time, we hear your concerns loud and clear regarding the intense pressure surrounding promotional metrics and the difficulties of managing complex customer service tickets under strict time constraints. Our goal is to provide a supportive environment where our frontline teams feel thoroughly appreciated and properly equipped, rather than overwhelmed. Your honest perspective regarding how metrics are communicated during team meetings gives us a clear area to focus on as we continuously strive to refine our workplace culture and operational balance. We genuinely appreciate you sharing your experience to help us grow into a better company.
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