Pros
The company provides opportunities to gain experience in a fast paced environment and develop strong problem solving, leadership, and operational skills. Employees are often given significant responsibility, which can help accelerate professional growth and expose them to different aspects of the business to help them excel in future companies.
The work is rarely repetitive, and there are opportunities to build relationships with clients, employees, and colleagues across multiple locations. Team members who are adaptable, self motivated, and enjoy tackling challenges can gain valuable experience and broaden their skill sets.
The people in the field and at the site level are dedicated, hardworking, and genuinely care about getting the job done. The relationships built with clients and frontline employees were one of the most rewarding aspects of the role.
Cons
One of the biggest challenges was the demanding workload and the constant need to juggle multiple priorities. There often appeared to be a disconnect between upper leadership and the day to day realities of operations, which sometimes resulted in decisions that were difficult to implement effectively.
While changes in direction were frequently communicated, the necessary support, resources, and follow through were not always provided to ensure success. Training and operational knowledge were inconsistent, creating situations where employees were expected to handle responsibilities without adequate guidance or cross functional support.
Additionally, responsibilities were often unclear, and there was a tendency for issues to be passed between departments rather than addressed collaboratively, leading to delays and frustration.