Customer service rep - Institutional - Customer Service Representative Ecolab Employee Review

1.0
Jul 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Easy job, free snacks, discounts on product.

Cons

No feedback from leadership. ZERO leadership presence on the floor. Zero gratification from the actual work. Your basically an operator taking messages and orders all day. Mind numbingly boring job that makes time seemingly go backwards. You are forced to go to the downtown location half of your first 2 days and have to pay for parking to be shown something that should easily be done at the home location.

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Ecolab Response
7y
Thank you for your feedback. Please know we are committed to encouraging a fulfilling and meaningful career for our employees. We understand the important role that managers play in the employee experience, and we’re actively working to expand our manager training. We encourage you to connect with your manager or HR partner to discuss your concerns.

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5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They treat you really well. Amazing pay and benefits.

Cons

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2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are four day work week 10 hour days, with many Fridays volunteer overtime They try to make a friendly environment

Cons

The pay is not as good as the other places around the area – odd for a fortune 200 company Daily quotas on work – some of them are unrealistic Many department supervisors – a.k.a. “coaches “ are pretty good – one or two are not. Typically these are the ones that have been there for 25 years plus. 20 minute break in the morning, 20 minute break for lunch 10 minute break in the afternoon You are truly on your feet for majority of the 10 hour day The corporation tries to make a friendly environment, but very few employees involve themselves in it. Much backstabbing among line workforce, not a healthy environment. Line workforce runs to supervisors constantly about other people when they should be concerned about their own work. Management has their favorites and you could see that by who who they talk to, and who Brown noses them

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