You have to have a good manager and a manager that is an advocate for you, or else you will completely fail here. Much of the senior leadership loves to hear themselves talk, without much listening and consideration from the mid level staff. Even though this is an agency, you will ALWAYS work long hours, with no breaks, even on holidays as clients will never be pushed back on for unrealistic asks/many managers do not care if their direct reporters are overburdened by work. The environment is also not very understanding of any flaws that happen in the day to day being human, leaving an unrealistic expectation of perfection that impossible to achieve.