5 Years & Going Strong - Senior Account Supervisor Edelman Employee Review

5.0
Sep 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and work life balance, great people with variable experience and expertise readily available all across the network, abundant opportunities to grow and learn. The company is also highly invested in retaining/promoting top talent with very competitive compensation.

Cons

Having been with the company for five years, I've seen it go through some ups and downs, like you'll find with most companies. Are there surges of turn-over at times? Of course! It's an agency after all. You've got your transient folks who are here to learn a few key things and then move on. You've got folks looking for instant rewards for great work (instead of demonstrating some consistency and ability to handle the rough times with the smooth). And you've got people who just aren't cut out for agency life long-term and there's no shame in that - it's a demanding business but the pace of learning is highly rewarding. People come and go. Some stay for a year, a few years, or even a decade or more. I suppose I'm not really listing any cons but instead, answering the common ones I've seen from my colleagues, one of them being work-life balance. Like one executive once told me, "no one is going to manage your work life balance for you - you have to set your own boundaries." That means setting expectations with clients for when you can reliably turn-around quality work. That means setting expectations with your team and your managers about what you can reasonably manage. Are there times when you're going to need to work some long hours or endure a heavy week and some weekend work? Of course! I'm not saying you should never work more than 8 hours a day - that's not realistic here. But it's your responsibility to set your boundaries for the time and space you'll need to do your job well. It's your responsibility to manage your potential for burn-out, to speak up and raise the white flag like an adult when you need to, to address conflicts directly and professionally, not via the gossip pool where solutions go to die. I see the company embracing the digital evolution of our world to keep our business relevant. I see leadership noticing the trends in what employees today need and their willingness to offer different amenities and solutions. I see a company that truly cares and leadership that is actively invested. There are good times and there are bad, but Edelman is still a cut above the rest and I believe in it.

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Edelman Response
6y
I loved reading your thoughtful review! It's employees with balanced perspectives like you that I see repeatedly get the most out of their careers here. You're right that agency life can be intense in both demanding AND rewarding ways, and I also agree that every employee needs to play an active role in setting and committing to boundaries to help ensure life balance. Employees need to do their part and the company needs to do ours. I appreciate you've noticed that we're constantly looking for ways to do better and more for our employees. Thanks so much for sharing your feedback! Maria O'Keeffe

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Pros

I worked with some of the brightest and best people in the business. Most of them are no longer with the company. Some good clients, and nice office space.

Cons

Very limited opportunities for growth. During my time they reduced promotions to only once a year, and made many excuses for promoting as few people as possible (despite becoming the first "$1B" agency at that time). Morale was extremely low. People were forced to come into an office with nobody they actually worked with. Common to be passed from manager to manager. At one point I had 6+ managers within a 10-month span.

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