Unsupportive, Hierarchical - Account Manager Edelman Employee Review

2.0
Jun 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Client roster, talented account service teams

Cons

- A terribly unsupportive environment, even after multiple reports of harrassment/negative behaviour by senior leadership, and even clients which Edelman allowed staff to be bullied by - Constant promises of transparency and change which are never followed up e.g. not acting on feedback received by majority of staff. - Under-resourced account teams and no action taken to support people doing consistent 50-60+ hour weeks - Zero opportunity for growth internally e.g. new business opps are often managed by senior leadership alone, and everybody is pigeonholed into their "specialties" so there is no collaboration between teams like account service, social, content etc.

Explore other reviews about Edelman

5.0
May 7, 2026
Recommend
CEO approval
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Pros

good people and cool clients

Cons

not a lot of work life balance

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I worked with some of the brightest and best people in the business. Most of them are no longer with the company. Some good clients, and nice office space.

Cons

Very limited opportunities for growth. During my time they reduced promotions to only once a year, and made many excuses for promoting as few people as possible (despite becoming the first "$1B" agency at that time). Morale was extremely low. People were forced to come into an office with nobody they actually worked with. Common to be passed from manager to manager. At one point I had 6+ managers within a 10-month span.

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