Relationship-based sweat shop with few good people - Account Supervisor Edelman Employee Review

1.0
Oct 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent company to have on your resume, and great exposure to a variety of industries and assignments. The company offers a fun culture, when you can take advantage of it and if it isn't looked down upon by management. You will meet some truly great people and many horrible people. The agency also offers some great training opportunities, if you can get away from work to actually attend. Having this name on your resume will carry you far in your career.

Cons

Edelman Chicago is truly a sweatshop where you kiss work-life balance away and have to navigate politics and favoritism on a daily basis with a smile on your face while constantly watching your back. It is truly a relationship-based company in the worst way possible. You have to make sure the “in-crowd” likes you and that you don’t ever disagree or upset them otherwise your life will be hell. Many of the in-crowd are the lifers and the “yes people” who fit the mold and have sold their life to Edelman. Performance reviews are a joke since both goals and reviews are so subjective. Each manager sets up their employee’s goals so there isn’t any consistency across teams, much less the agency. Your manager gets to decide whom to get feedback from for your evaluation and what feedback to actually include. It is important to note that many other agencies pay a lot more than Edelman. Turnover is ridiculous with handfuls of people leaving the agency each week. HR and senior leadership are fully aware of Edelman’s reputation in the industry as a sweatshop filled with politics but won’t do anything to change it. The agency is AMAZING at talking the talk but won’t actually walk the walk. They know they can continue to operate the revolving door of employees due to the Edelman name. My advice: Come to Edelman for the brand name on your resume, experience and network you will gain. Know you will be required to make Edelman your first and only priority and will have to smile each day as you work the favoritism/political game that will surely burn you out in addition to the many, many late nights and weekends. Most people don’t make it past two years.

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Pros

good people and cool clients

Cons

not a lot of work life balance

4.0
Jun 10, 2026
Recommend
CEO approval
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Pros

Edelman gives you real exposure to senior leaders, complex work, and smart people. You can learn a lot quickly, build strong relationships, and get close to how decisions are made. There are also good opportunities to take on meaningful projects if you are proactive and willing to speak up.

Cons

The pace can be a lot, and the work can feel reactive at times. Priorities shift quickly and roles often expand beyond the original scope without always having clear boundaries, title growth, or compensation changes. Career growth is possible, but you often have to advocate for it yourself. Overall, Edelman can be a great place to grow if you are adaptable, organized, and comfortable with ambiguity. It works best when you have strong leaders, clear expectations, and support around workload and growth. That last part is impossible to control, so may the odds be in your favor.

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