HR needs coaching on empathy and diverse hiring - Anonymous employee Edmunds.com Employee Review

1.0
Sep 10, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great teammates. Great benefits and flexible work schedule

Cons

There are certain people in HR/Employment Experience team that have zero empathy, especially during a pandemic. They say they care about their employees and their feedback but when it comes down to it you’re just a number to them that they can easily replace. Many questions have been sent into all hands meetings but they cherry pick and refuse to answer what matters to their employees. Lack of diversity: When you look at the people on the HR team and in other departments, they lack in hiring diverse people. It is Predominately white males and females in Sr and executive leadership roles. If you’re of any other race, hoping to move into a leadership role, your best bet is to go somewhere else.

Explore other reviews about Edmunds.com

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work remote Unlimited time off Great benefits

Cons

Hard to move up in position Pay is not competitive

5.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

My experience here has been exceptional. The company offers a fantastic work-life balance, a supportive culture, and generous perks, all within a fully remote setup. The team is genuinely caring, and I've found ample opportunities for growth thanks to the ability to rotate teams. I initially planned to stay for a copule years before moving to a big tech company, but I've been so impressed that I've been here for many years and plan to stay longer.

Cons

Since the company operates on a nearly full-remote model, there are fewer opportunities for in-person socialization; however, the option to work from the office is always available for those who want to connect with colleagues. While the compensation is competitive and by no means low, it is important to note that it is less than what's offered by major tech companies, and no stock options are included as part of the compensation package.

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