Favoritism at its best - Customer Service Agent Edward Don Employee Review

2.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Can be laid back The job is fairly easy Decent hours Work from home although they currently revoked that for most people

Cons

They expect you to arrive earlier than start time to compensate for their slow computers They play favorites really bad. Mostly mistreating the non favorites and promoting the people they like the most. Claim they don't micromanage but that's all they do. It's a roll of the dice if you are a favorite then this job will be easy but if you choose to speak up or even disagree with management they will put more work your way constantly being you into the office for minor/petty issues that they don't hold others too. Customer service management is a joke

Explore other reviews about Edward Don

5.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Was truly a wonderful place to work!

Cons

They did not pay enough to stay.

2.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Standard schedule Monday through Friday if you are an hourly employee in the office side. Discounted prices on items. Large lunchroom area

Cons

Micromanaging in most departments, but especially in the call center

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