Depends what what branch you work at - BOA Branch Office Administrator Edward Jones Employee Review

2.0
Apr 7, 2016
Recommend
CEO approval
Business Outlook

Pros

1) Autonomy: Unless you are at a big, highly profitable branch, you'll be the only BOA, which means unlike other administrative jobs, you'll definitely have more autonomy when it comes to your work and have more ownership to your office. 2) Friendly and helpful "co-workers": Yes, it's a two people office, by "co-workers" I'm referring to other BOA's and head quarter department specialist (like retirement, estates, help desk). I never see their faces but daily talk to these people who are so FRIENDLY and actually HELPFUL.

Cons

1) Your experience with Edward Jones will be highly contingent upon your relationship with FA and what level FA they are. He/she is the main person you'll be working with, if you two don' work like a "team", don't share the same working/communication style, it's going to be tough 2) This is both pro or con, depends on if you don't mind being ALONE about 70% of the time. It can get lonely or it can be peaceful, depending on how you see it. 3) Like mentioned earlier, you won't be making much bonus $$$ unless your FA is a high level, meaning profitable. Edward Jones FA level ranges from 0 to 10. At about level 5 is when BOA can make decent bonuses. But, if you are working at level 1 office and the FA is not moving up in their level so fast...it might be a long while till you get a decent bonus (after the ridiculous taxes!) If you FA is >5 level, I don't see why someone would stay as a BOA for more than 2 years. Pay is stagnate, growth is stagnate, even if you want to be an administrator in the long-run, Edward Jones doesn't use any of common administrative/office programs like MS office Excel/Word/SharePoint/ or SAP!

Explore other reviews about Edward Jones

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great starting pay, good training

Cons

I did not find any cons

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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