Good pay and community, but training and support lack consistency - BOA Branch Office Administrator Edward Jones Employee Review

3.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Community of BOA’s is great. Good resource for help. Pay is pretty good. If in a high performing office, bonuses can be real good. The is ample vacation, sick time, and holiday pat

Cons

Limited formal training. All training is online and not very clear if not coming from a financial background. If you happen to have a good FA, all good. Mine claimed he did not know, whenever I had questions. If it had not been for home office I would not have made it as long as I did. FA’s are not trained in people management. When in an office with just FA and BOA you can feel real isolated. If you have a good FA, you will be good. If you don’t it can be a miserable experience after a while. Always remember if there is ever a conflict, the FA is always right because they are the ones bringing in the money. BOA is dispensable.

Explore other reviews about Edward Jones

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great starting pay, good training

Cons

I did not find any cons

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Holds firm to its conservative investment philosophy.

Cons

The firm has been behind the times for decades. It is great that they are finally trying to get up to speed, but the rate of change is not manageable. There has been a high turnover in support staff and it's hard to get accurate information when needing support. It also seems like they have lost their original focus of being the local friendly financial advisor in your backyard and being accessible to the masses. The focus has shifted to high-net-worth individuals and catering to the wealthy. I've watched several advisors get pushed out because they expressed concern and needed support they weren't receiving. When hired as an advisor I was told I'd receive all of this wonderful training of what to say and how to overcome objections and did not receive any of that training. Most of the training is a high-level overview with homework of figuring it out on your own time. In order to be successful as an advisor at Edward Jones, you need to plan on working 80 hours a week for at least the first five years at the firm with little to no support.

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