Branch Office Administrator - BOA Branch Office Administrator Edward Jones Employee Review

1.0
May 26, 2016
Recommend
CEO approval
Business Outlook

Pros

The training is online and you must have it completed with in the first year. You can use a mentor who is another Administrator. You also can have extensive back office to utilize for questions. Head to toe benefits but huge deductibles on your Health insurance. If you are a family person then you can usually have time to take care of family matters.

Cons

Since you are a two person branch, the job is lonely. If you don't get a perfect personality match with a financial adviser then the job can be like a bad marriage. Broker's tend not to work and unless you have very clear boundaries and if you are a yes person then you can be inundated with marketing, customer service. They do not like you to spend time helping small clients, however that is your job. The adviser's complete your evaluation and have never done your job. The company is very political. Some advisers are abusive and makes for a hostile work environment. If you are good a making excuses for your employer then it is the place to work. The advisers expect the administrator to walk on water. No career opportunities. Compensation is not commensurate with your job responsibilities. The job title should be Branch Operations Manager and a pay change. If your adviser doesn't communicate what they want to see then they can be mad at you and you will not know until it is time for a raise.

Explore other reviews about Edward Jones

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

good opportunities for training and such

Cons

bad troubleshooting at this company

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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