Don't. Just don't. - BOA Branch Office Administrator Edward Jones Employee Review

1.0
Feb 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Call desk support helpful for how to do certain things since some things you rarely do or are doing for the first time.

Cons

Some financial advisors are just not nice people. They are money hungry and will destroy anything or anybody that gets in their way to get another dollar. There is NO support team or help for Branch Office Administrators. Home office always takes the side of the financial advisor.

Explore other reviews about Edward Jones

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to transition into the world of Financial Advising

Cons

Tough business to get started on your own.

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Holds firm to its conservative investment philosophy.

Cons

The firm has been behind the times for decades. It is great that they are finally trying to get up to speed, but the rate of change is not manageable. There has been a high turnover in support staff and it's hard to get accurate information when needing support. It also seems like they have lost their original focus of being the local friendly financial advisor in your backyard and being accessible to the masses. The focus has shifted to high-net-worth individuals and catering to the wealthy. I've watched several advisors get pushed out because they expressed concern and needed support they weren't receiving. When hired as an advisor I was told I'd receive all of this wonderful training of what to say and how to overcome objections and did not receive any of that training. Most of the training is a high-level overview with homework of figuring it out on your own time. In order to be successful as an advisor at Edward Jones, you need to plan on working 80 hours a week for at least the first five years at the firm with little to no support.

1
See reviews by: Helpful|Rating|Date|All