Great .......until - BOA Branch Office Administrator Edward Jones Employee Review

3.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

great place to work, benefits like most companies, access to help if you need it and the advisor is out of the office. If you get in an office with a new advisor , hopefully they will make it and you will have a great life. My office had a revolving door of advisors . No problems with any of them the first 8.5 years. Then BAM next advisor was horrible. Non compliant, both federally and company, abusive, verbally and emotionally. I ended up leaving a job I loved . Yes I bought a purse size daytimer and have it all documented. Here's where the REAL cons come in........

Cons

I couldn't get anywhere with HR, yes there are advocates, but they can't help you only listen. HR came down on me, after about 2 months of all of this I resigned. They wouldn't listen to reason, he could no show appointments, no call in or anything, and it was ok, have his screaming kids banging on his office door "with clients in there" , again "ok", advertise on his personal FB page for business (federal non compliant) , forget to place trades for clients and I had to constantly cover for him, yes documented, the list goes on and on. Know this the Financial Advisor is a god to EJ. They bring in the money so what they say and do is ok. MOST advisors are great - but heed my words if you get a bipolar, abusive, and bullying boss in there ,,, you are toast. OH, by the way , he is now gone.....hmmmmm....one more thing.....there are some advisors that are in it strictly for the $$$$$, the BOA'S build the relationship with the client - THEY ARE VALUABLE TOO

Explore other reviews about Edward Jones

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great starting pay, good training

Cons

I did not find any cons

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Holds firm to its conservative investment philosophy.

Cons

The firm has been behind the times for decades. It is great that they are finally trying to get up to speed, but the rate of change is not manageable. There has been a high turnover in support staff and it's hard to get accurate information when needing support. It also seems like they have lost their original focus of being the local friendly financial advisor in your backyard and being accessible to the masses. The focus has shifted to high-net-worth individuals and catering to the wealthy. I've watched several advisors get pushed out because they expressed concern and needed support they weren't receiving. When hired as an advisor I was told I'd receive all of this wonderful training of what to say and how to overcome objections and did not receive any of that training. Most of the training is a high-level overview with homework of figuring it out on your own time. In order to be successful as an advisor at Edward Jones, you need to plan on working 80 hours a week for at least the first five years at the firm with little to no support.

See reviews by: Helpful|Rating|Date|All