your success is dependent on your financial advisor - you may be assigned one and not given a choice - Senior Branch Office Administrator Edward Jones Employee Review

3.0
Mar 25, 2013
Recommend
CEO approval
Business Outlook

Pros

work where you live (no commuting) tremendous variety of work supportive network of fellow BOAs rewarding work helping clients solid back office support & training

Cons

no upward mobility limited financial rewards BOAs can be moved around like office equipment with little thought for compatibility with FA small 2 person offices can create tension between "co-workers"

Explore other reviews about Edward Jones

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training and licensing exams Trainers and classes were enjoyable Supplied laptop and training materials

Cons

Intense interview process Information overload during training High pressure expectations of performance

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

1
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